Privacy Policy

Last Updated: February 26, 2026
See our Privacy Policy for the phone company here.

Dr. Alexandra Harvey | Dr. S. Kimberly Jones Pediatric Dentistry (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, alexharveydmd.com

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact or appointment request forms

  • Any information you choose to include in messages to our office

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited and usage data

This information helps us improve our website and services.

2. How We Use Your Information

We use information collected through the website to:

  • Respond to inquiries or appointment requests

  • Communicate with patients or parents/guardians

  • Improve website functionality and user experience

  • Maintain website security

  • Comply with legal obligations

Information submitted through the website is not intended for emergency or urgent medical communication.

3. Healthcare Information & HIPAA

While our practice complies with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), information submitted through general website forms or email may not be fully secure.

Please do not submit sensitive medical or health information through website contact forms unless specifically directed by our office.

4. Cookies and Analytics

Our website is hosted by Squarespace, which may use cookies and similar technologies to:

  • Enable website functionality

  • Analyze site traffic

  • Improve performance

We may use analytics tools that collect anonymous usage data to understand how visitors interact with our website.

You can adjust your browser settings to refuse cookies if you prefer.

5. Third-Party Services

We may use trusted third-party services to operate our website and business functions, including:

  • Website hosting (Squarespace)

  • Email communication providers

  • Appointment scheduling tools

  • Phone services

  • Embedded content such as maps or social media

These providers may collect information according to their own privacy policies.

6. How We Protect Your Information

We take reasonable administrative and technical measures to protect your information. Our website uses secure encryption (SSL) provided through Squarespace.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are intended for parents and legal guardians seeking dental care for children. We do not knowingly collect personal information directly from children under the age of 13 through this website.

If you believe a child has provided personal information through our website, please contact us so we can remove it.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction or deletion of your information

  • Opt out of certain communications

To make a request, please contact us using the information below.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Dr. Alexandra Harvey | Dr. S. Kim Jones Pediatric Dentistry
1204 North Center Street
Hickory, NC 28601
Phone: (828) 327-9029